Contact information

CONTACT INFORMATION

For any technical, administrative or commercial enquiry, you can contact us through the official channels detailed below:

/ CUSTOMER SERVICE

  • Trade name: Morena Department

  • Email: support@morenadept.com

  • Service hours: Monday to Friday, 09:00 to 18:00 (CET).


/ OWNERSHIP AND LEGAL DETAILS

In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the identifying details of the party responsible for this website are provided below:

  • Legal name: Alfonso Guerrero Mostazo

  • Tax ID (CIF/NIF): 76881269C

  • Registered address: Avenida Imperio Argentina, 5. 29004. Málaga, Málaga, España.


/ RETURNS MANAGEMENT

For any issues related to orders, exchanges or returns, please direct your enquiry exclusively to:

  • Email: returns@morenadept.com


/ DISPUTE RESOLUTION

The European Commission provides an online dispute resolution platform, available at the following link: https://ec.europa.eu/consumers/odr/